Why Don't the Old Ways Work in Business and Customer Service Any

By Micah Solomon + July 15th, 2012

?Why don?t the old ways work with customers anymore?? ? I hear this question frequently when I?m speaking at a business event or starting a new customer service consulting engagement. First off: in certain, important ways, the?

Source: http://socialmediacampmcallen.org/2012/07/why-dont-the-old-ways-work-in-business-and-customer-service-any-more/

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